The Stratus Philosophy
Excellence is the product of our process.
 
In the highly competitive property management industry, being good enough, simply isn’t. Building and maintaining an outstanding clientele takes a passion for excellence in every facet of the business – from hiring, education and support of on-site personnel to property maintenance, quality control and reporting.
At Stratus, that passion for excellence has built a multi-billion dollar management portfolio of multifamily properties for a wide variety of clients. By concentrating solely on management responsibilities, Stratus has earned a reputation unmatched in the industry for cost efficient, detail-oriented property management. What’s more, our unique position as an exclusive third-party manager lets us focus on individual properties rather than competing interests.
More importantly, we value our clients and take the time necessary to understand their unique needs which, combined with Stratus’ core management skills, translates into consistent increases in property value.

 

Asset Management
Superb performance from outstanding personnel.
 
There are two indisputable truths in the multifamily property management business: First, the quality of on-site service is only as good as the people providing it. Second, the fewer surprises there are, the better.
With that in mind, Stratus provides the best Regional Property Supervisors the industry has to offer. Their management style is active and hands-on. They stay on top of community issues, industry trends, and legal and financial developments that could affect their properties.
These Regional Property Supervisors visit each community weekly. Their responsibilities include overseeing employee management, coordinating capital expense repairs, developing and implementing community budgets, maximizing rents and preparing financial reports.
Stratus provides each of its Regional Property Supervisors with continuing education and support which is the best way to insure the highest level of client service.

Repositioning


Maximizing property value and performance.
 
Delivering substantial and measurable results to the clients is at the heart of our company’s success; in fact, we’ve earned a well-deserved reputation for substantially increasing the value of every Stratus-managed multifamily property.
Much of the credit for this belongs to our experience in, and resources for, repositioning properties in order to maximize their value. The process starts with an analysis of every element of the new community, including lease rates, physical condition, marketing and market surveys. Then, a repositioning strategy is developed and implemented, with Stratus teams supervising renovation and construction work. Continuous quality control and frequent project meetings with representatives from ownership, management, design and construction keep projects on schedule and adaptable to changing conditions.
 

Quality Control


Working to maintain the industry’s highest standards.
 
Any successful property management strategy depends upon the performance of the on-site management team. That’s why Stratus utilizes an independent Quality Control Department. Our Quality Control Coordinators provide regular, comprehensive reports on adherence to community procedures and standards. The Stratus’ executive management team analyzes and uses these reports to review the performance of the Regional Property Supervisors and the on-site staff. The result is first-rate service and meticulously maintained facilities – as well as satisfied clients and residents.

Accounting & Reporting


Accountability, with meticulous attention to detail.
 
In virtually every field of business, profit builds upon a foundation of accurate data collection and timely, comprehensive reporting. For this reason, Stratus generates detailed weekly reports for each community. Using fully integrated, on-site computer systems, information is gathered and distributed to our corporate headquarters for accounting. In addition, Stratus produces community-specific monthly financial statements reviewed by our Regional Property Supervisors and Accounting Management Staff. Stratus also prepares an operations budget for each community that will set aggressive, realistic goals on income growth and expense management. Our accounting group is supervised and continuously trained by a management team with over 50 years of property management experience. Appropriate internal controls include multiple levels of review, which safeguard the integrity of financial data and result in highly accurate monthly reporting.
 
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